![]() ![]() If a package arrives damaged, the above policy applies. Once UPS/FedEx/USPS confirms that they have inspected the items/package and damage was due to their negligence and issues a refund, THE URBAN SOLE will then issue a full refund to the customer (which includes the price of the product(s), sales tax, and your full shipping cost).SPORT CARDS AND TRADING CARDS are non-refundable, unless the package arrives damaged. Once the customer informs THE URBAN SOLE, we will immediately initiate a claim. Consolidating items and providing the exact package weight/measurements can significantly reduce shipping cost for international customers.)RETURNS DUE TO PRODUCT ARRIVING DAMAGED In the event that items arrive damaged, you must inform THE URBAN SOLE immediately upon delivery and take damaged items/packages to UPS/FedEx/USPS for them to verify their negligence. Afterward I can update the posting with the exact weight or create a new posting if you are interested in purchasing multiple/various items. This will allow me to gather up the products, package them, AND weigh the package to the gram. THE URBAN SOLE will package items with the least amount of box fillers (paper, foam, etc…) as long as doing so does significantly impact the likelihood of products being damaged during transport.*****(Please message me prior to making the purchase. Customers can message THE URBAN SOLE and request the smallest and lightest packaging option. This does not usually impact shipping cost for domestic orders, but can impact shipping cost for international customers. used to protect items can add additional weight to packages. All items, regardless of their fragility, are packaged with the intent of protecting the product from shipping negligence. Therefore THE URBAN SOLE does not accept international returns. All international orders are processed through the eBay Global Program. Clothing items can be tried on but not worn. In order to obtain a refund, items must remain unused- all original tags, seals, wrapping must remain intact. (Please take into consideration that I may not always be able to safely bundle large and fragile objects).SHIPPING AND RETURN POLICY All products $100+ will ship as certified mail and/or will require signature confirmation. Items will be packaged together to save customers as long as doing so does not exceed the maximum weight (50lbs) and box size (max approx 108 inches) allowed by UPS/USPS/FedEx, and as long as it does not impact the likelihood of items arriving damaged. THE URBAN SOLE offers shipping discounts. Item: 393623140268 New Looney Tunes Space Jam A New Legacy Lola Bunny Funko Pop! Vinyl Figure #1060. ![]()
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January 2023
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